You’re accountable for toll charges incurred before notification. You’re not liable for any charges incurred after you report a lost or stolen transponder. The transponder is deactivated when you report it. If your transponder is lost or stolen, report it immediately to the Customer Service Center in 1-888-EZPassDE (1-88). What if my transponder is lost or stolen?
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Individual accounts can be established via several methods:Website: You may apply online by going to free number: Telephone the Delaware E-ZPass Service Center 88 to get advice on creating an account as well as completing an application on the phone.ĭelDOT toll attendants: As customers pass through a toll plazathey can obtain info on E-ZPass from any DelDOT attendant at any DelDOT tollbooth. E-ZPass Delaware Frequently Asked Questions How can I sign up for E-ZPass? If that doesn’t work, contact E-ZPass Delaware directly by calling their customer service number at 888.397.2773.
If you are looking for E-ZPass Delaware’s best customer help page or faq or forum, this is the best entry point. This is the official customer support page of E-ZPass Delaware, which contains different options for contacting them about a variety of issues.
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If you have chosen ACH or Manual as your primary form of replenishment and you would like to participate in E-ZPass Plus, please contact the PA Turnpike E-ZPass Customer Service Center at 1-87.īy participating in the E-ZPass Plus program, you consent to the release of your name and address to E‑ZPass Plus facility operators.General Problems that E-ZPass Delaware Customers searching for Auto replenishment using a credit card is required to participate. The E-ZPass Plus program is not available for E-ZPass customers who replenish via ACH or Manual. If you decide not to participate in the E-ZPass Plus program, you can make that change by either accessing your account online, through our mobile app, PA Toll Pay, or by contacting the PA Turnpike E-ZPass Customer Service Center at 1-87. All E-ZPass Plus transactions are recorded on your statement.Īll accounts with a prepaid balance and a valid credit card for primary replenishment are automatically enrolled in E-ZPass Plus. Charges of $20 or more are charged directly to the credit card used to replenish your E-ZPass account. Charges less than $20 are deducted from your prepaid E-ZPass account. You only pay the charges when they occur. There is no additional charge for the E‑ZPass Plus program. See the Rental Vehicles page on our website for more details.Į-ZPass Plus is a benefit for E-ZPass customers that allows them to use their transponders to pay for charges at participating facilities displaying the E-ZPass Plus logo.
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Each rental company has a different policy for the payment of tolls.Ĭustomers who do not have an E-ZPass account but want to pay the toll for a rental vehicle when traveling on the PA Turnpike, can do so by opening a Toll By Plate account online or via our mobile app, PA Toll Pay.Ĭustomers are responsible for any tolls incurred while the vehicle registration is listed on their account. Customers with rental vehicles should check with the rental company regarding their toll policy and payment options before traveling on the PA Turnpike. The PA Turnpike is required by statute to send TBP invoices to the vehicle’s registered owner. You can also call the PA Turnpike E-ZPass Customer Service Center at 1-87.
Enter the start and end dates when prompted.
When adding the vehicle to your account, indicate the vehicle is a rental. To add a rental vehicle, access your account online or via our mobile app, PA Toll Pay. E-ZPass customers can add their rental vehicle information to their existing PA Turnpike E-ZPass account.
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